A grateful heart is good for your health – and your law practice. Literally.
Scientists across the world have conducted numerous studies on the power of gratitude. All of which prove grateful people live longer and have stronger immune systems.
They experience more joy, lower rates of stress and depression – and are less likely to suffer from chronic illnesses, aches and pains.
But how does this attitude of gratitude benefit your law practice?
For starters, happy and healthy employees miss fewer days from work. They tend to love what they do and it shows in their performance. Their energy is contagious, your clients can feel it – and trust me, they appreciate it.
Need more reasons to be grateful? Keep reading…
Gratitude improves client retention and attracts more business.
Keeping clients happy is a challenge for busy law firms. The attention given initially can dwindle off as the case moves forward. This lack of communication leaves clients feeling unappreciated and often result in termination.
Take a moment to express your appreciation. Send “welcome” letters to new clients, “thank you” letters to referral sources – anyone who comes to mind deserves to hear from you.
Not only will these kind gestures warm hearts, they will bless you as well.
By expressing gratitude for the clients you have, you create space for more abundance in your law practice. Instead of chasing new clients, you will begin to attract the people who need your legal services most. And this, counsel, is where the magic happens!
Grateful people are more empathetic.
The more successful injury lawyers possess a gift that goes unnoticed to the human eye — empathy.
They’re able to connect with clients in a way most cannot. They lead heart-centered law practices, and nurture relationships that continue to reward long after the case concludes.
This gift is priceless. Do you have it? Are you ready to share it? The ability to see life through your client’s eyes helps you relate (and articulate) their pain, suffering and recovery. In any injury practice, this is key.
Gratitude improves team morale.
Running a litigation firm without legal support is not an option. Be it associate attorneys, paralegals, secretaries or investigators – you need all hands on deck to move catastrophic cases forward. And you need everyone at their best.
So the question is, how do you encourage your team to do their best work — consistently? It’s simple. Be grateful.
Express gratitude for your team’s commitment. And say, “thank you.” Often.
Thank your secretary for catching that embarrassing typo in your legal brief, and your paralegal for uncovering the case law you need.
When humans feel appreciated, they perform better. They’re more likely to take the initiative and will tackle key tasks before you assign them. This is the type of support you need to maintain a thriving law practice.
Need help cultivating a culture of gratitude in your law practice? Are looking for creative ways to show your appreciation to your clients and support staff? No worries. I’ve more articles like this in the queue.
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